Privacy Policy
Last updated: 05/03/2026
Effective date: 05/03/2026
1. About this privacy policy
Optigage values your privacy. In this privacy policy we explain which personal data we process when you use our website, why we process it, with whom we may share it, how long we keep it and what rights you have.
This privacy policy applies to the use of our website and the services offered through it.
Data controller
Optigage
Koloniënstraat 11
1000 Brussels
Belgium
Tel Manuel: +32 (0)496 274 740
Tel Patrick: +32 (0)495 294 744
E: info@optigage.com
2. Which data we may process
Depending on how you use the website, we may process the following categories of personal data:
- Contact and content data that you provide yourself (e.g. name, email address, phone number, message content).
- Technical data automatically transmitted when visiting the website (e.g. IP address, browser and device information, page URL, referrer).
- Cookie and consent data (e.g. your cookie preferences).
3. Why we process data (purposes)
We only process personal data when there is a legitimate purpose and legal basis, such as:
- Responding to and following up on questions or requests submitted by you.
- Security and prevention of misuse (e.g. spam detection).
- Website analytics in order to improve the website (e.g. via Fathom).
4. Legal bases
Depending on the purpose, we rely on one or more of the following legal bases:
- Consent.
- Necessary for the performance of a contract or pre-contractual steps.
- Legitimate interest (e.g. basic website security), with a careful balancing of interests.
5. With whom we share data
We do not sell your personal data. We only share data when necessary for the functioning of the website or our services, preferably with parties acting as processors on our behalf.
6. Retention periods
We do not keep personal data longer than necessary for the purposes for which they were collected, taking into account legal retention obligations.
Guidelines:
- Contact requests: as long as necessary for follow-up, and afterwards maximum 24 months.
- Technical/security logs: typically 6 months.
- Analytics (Fathom): up to 36 months.
7. Modules
7.1 Web hosting and email
We use web hosting and email services to operate our website and communications. These providers may process personal data as part of hosting, security and technical support.
7.2 Consent management (CookieYes)
We use CookieYes to record and manage your cookie preferences. CookieYes helps ensure that cookies are only activated once you have given your consent through the cookie settings.
7.3 Analytics (Fathom)
We use Fathom Analytics to gain insight into how the website is used (e.g. pages visited and general traffic sources). This analysis helps us improve the website.
8. International data transfers (outside the EEA)
Some service providers may process data outside the European Economic Area. In such cases, appropriate safeguards will be implemented in accordance with applicable privacy legislation.
9. Your rights
- access your personal data;
- request correction of your data;
- request deletion of your data;
- request restriction of processing;
- object to certain types of processing;
- withdraw your consent;
- file a complaint with the supervisory authority.
You may exercise your rights via: info@optigage.com.
You may also file a complaint with the Belgian Data Protection Authority.
10. Security
We take reasonable technical and organisational measures to protect personal data. However, no system can be completely secure.
11. Changes to this privacy policy
We may update this privacy policy from time to time. The most recent version will always be available on this page with the date of the latest update.
12. Contact
Optigage
Koloniënstraat 11
1000 Brussels
Belgium
Tel Manuel: +32 (0)496 274 740
Tel Patrick: +32 (0)495 294 744
E: info@optigage.com